Job Description
Position: Learning Associate
Department: Education & Learning Supervisor:  Education & Learning Manager Classification:
Non-Exempt
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Summary of Position:
Under the direction of the Education & Learning Manager the Learning Associate is responsible for
assisting in the planning, organization, coordination, administration, and management of ARRL
learning programs.

This position requires an extremely organized individual who is a self-starter and can prioritize
responsibilities efficiently. The incumbent must possess exceptional interpersonal skills, both
written and verbal, as they will interact extensively with the public on behalf of ARRL.
The incumbent must be a licensed amateur radio operator with the ability to connect amateur radio
to learning.
 
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Job Title:  Member Services Representative                                    

Dept:  Member Services

Report to:  Member Services Manager                     

Classification: Exempt

Summary of Position

The American Radio Relay League (“ARRL”) is the largest membership association for the amateur (“ham”) radio hobby and service throughout the US. For more than 100 years, ARRL has been the leading source of information about amateur radio. Our books include flagship publications such as the annual radio communications Handbook, the Antenna Book, and a suite of ham radio licensing manuals, as well as books on specific areas of radio science, technology, and practical use.

This position includes direct customer contact, where personality and attitude are very important. The ideal candidate will be computer savvy and possess a pleasant phone personality with excellent communication skills. Data entry skills are required to process product orders and membership applications.

This is a full-time, on-staff, on-premises job, based in Newington, Connecticut.
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